Privacy Policy
Effective date: September 1, 2026
Patoca Ventures LLC, doing business as Sender Vantage (“Sender Vantage,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and disclose personal information through sendervantage.com and related inquiries, consultations, and business communications.
1. Information we collect
Information you provide. We collect information you provide when you contact us, request a shipping analysis, schedule a consultation, submit documents, or use our services. This may include:
Your name, business name, role, email address, telephone number, and business address.
Information about your shipping needs, carriers, shipment volumes, products, and fulfillment operations.
Shipping invoices, shipment records, account identifiers, tracking numbers, charges, and related documents you submit. These records may contain sender or recipient names, addresses, or other personal information.
Correspondence, appointment details, support requests, and information you choose to include in a message or form.
Billing contact information, invoice records, and payment status associated with your account.
Please provide only information relevant to your request. Do not submit payment card numbers, bank credentials, or other sensitive information through general contact forms or ordinary email. Where payment is required, use the designated payment process.
Information collected automatically. Our website hosting provider and enabled website tools may collect your IP address, browser and device information, pages visited, referring pages, interactions, and approximate location derived from your IP address. Cookies and similar technologies may be used as described below.
Information from others. We may receive business contact information or information relevant to a requested service from referral partners, shipping providers, fulfillment partners, and software providers involved in your inquiry or account.
2. How we use information
We use information to:
Respond to inquiries and arrange consultations.
Evaluate shipping activity, prepare savings analyses, and develop proposals.
Set up and support services you request, including relevant partner introductions.
Manage customer relationships, billing, and service communications.
Send relevant business updates or marketing communications where permitted, subject to your choices.
Maintain and improve our website and services, prevent misuse, and protect our business and users.
Meet legal obligations, maintain records, and resolve disputes.
3. How we disclose information
We may disclose information to the following categories of recipients when relevant to the purposes above:
Service providers: Website hosting, business email, document storage, forms, appointment scheduling, customer management, payment processing, and other providers supporting our operations.
Service and referral partners: Carriers, shipping platforms, rate analysis providers, fulfillment companies, and other logistics partners involved in evaluating or providing services you request. We limit disclosures to information relevant to that purpose.
Professional advisers and authorities: Accountants, attorneys, insurers, regulators, or other parties where reasonably necessary to meet legal obligations, protect rights, address fraud, or resolve disputes.
Business successors: Parties involved in a proposed or completed merger, acquisition, financing, or transfer of all or part of our business, subject to appropriate protections.
Other recipients at your direction: When you ask us to share information or authorize a particular disclosure.
We do not sell personal information or share it for advertising purposes, including cross-context behavioral advertising. We may still disclose information to service providers and logistics partners for the operational purposes described above.
4. Cookies, analytics, and online tracking
We do not currently add our own tracking cookies, advertising pixels, or separate analytics tools to this website. We do not use visitors’ browsing activity to target advertising across other websites.
Our website is hosted by Squarespace, which may use necessary cookies and similar technologies for website functionality and security. Squarespace also offers built-in analytics and may collect technical information or use analytics cookies depending on the website’s settings. This hosting activity is separate from any additional tracking tools we choose to install.
You can manage or block cookies through your browser settings. Blocking necessary cookies may affect website functionality. Third-party features, such as linked or embedded scheduling tools, may process information under their own privacy notices.
Our practice of not selling personal information or sharing it for advertising applies to all visitors, including those whose browsers send Do Not Track or Global Privacy Control signals. This statement does not mean those signals disable necessary hosting functions or cookies. Third-party providers’ handling of browser signals is described in their own notices.
For information about Squarespace’s practices, see Squarespace’s Privacy Policy and its cookie guidance.
5. Retention and security
We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business records, complying with legal obligations, and resolving disputes. Retention depends on the information involved, the relationship with you, and applicable requirements.
We use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. No electronic storage or transmission method can be guaranteed completely secure.
6. Your choices and requests
You may contact sean@sendervantage.com to request access to, correction of, or deletion of personal information we hold about you. Depending on your location and applicable law, you may also have rights to obtain a copy of your information, object to or restrict certain processing, withdraw consent, or appeal a decision concerning your request.
We will respond as required by applicable law. We may need to verify your identity or an authorized representative’s authority. Some information may need to be retained for legal, security, accounting, or other permitted reasons. Where applicable, you may appeal a request decision by replying to our response and asking for a review. We will not unlawfully discriminate against you for exercising applicable privacy rights.
You can opt out of marketing emails using the unsubscribe instructions in the message or by contacting us. We may continue sending necessary account or service communications.
7. Third-party services and international processing
Links, embedded features, and customer portals may direct you to services operated by other companies. Their privacy notices describe their own information practices. This policy describes Sender Vantage’s practices and does not replace those notices.
We operate in the United States. Information may be processed in the United States and other countries where our providers operate. Applicable privacy protections may differ by location. Where required, appropriate safeguards must apply to international transfers.
8. Children’s privacy
Our website and services are intended for business users, not children under 13. We do not knowingly collect personal information directly from children under 13 through the website. If you believe a child has provided such information, contact us so we can investigate and take appropriate action.
9. Changes to this policy
We may update this policy as our practices or legal requirements change. We will post the updated version on this page and revise the effective date. For material changes, we will provide additional notice or obtain consent where required by law.
10. Contact us
Patoca Ventures LLC, DBA Sender Vantage
Email: support@sendervantage.com
Phone: (858) 218-6292
Mailing address: 30 N Gould Street, Suite N, #67280, Sheridan, WY 82801